Quilted Cosmetic Pouch

1. Warrantor and covered products
IVERZANE GOODS LLC, 475 Alhambra Road, Mayslick, KY 41055, United States, provides this limited warranty for the everyday accessories sold directly at https://iverzanegoods.com. Contact: support@iverzanegoods.com; telephone +1 (701) 978-5879. A free written copy can also be requested by mail at the address above. This warranty applies to the original retail purchaser for household use in the United States. Reasonable evidence of purchase, such as an order number or receipt, is required; product registration is not required.

2. Coverage period and covered defects
Coverage lasts one year from the date the product is delivered to the original purchaser. It covers defects in materials or workmanship arising during normal household use consistent with the product instructions. All originally supplied product components are covered against such defects during this period. A valid claim submitted within the coverage period remains reviewable even if assessment finishes later. This warranty is provided without an additional charge.

3. Remedy and costs
For a covered defect, we will arrange repair without charge for covered parts and labor, provide an equivalent replacement, or refund the price actually paid for the affected product if repair or replacement is unavailable or cannot be completed within a reasonable time. We select an appropriate remedy subject to applicable law and any mandatory customer rights. Contact us before shipping an item. We pay necessary shipping to and from the customer within our U.S. service area for an accepted covered claim, using a prepaid label or arranged carrier method. We do not charge a deductible, inspection fee or restocking fee for a covered defect. A replacement is covered for the remainder of the original one-year period or any longer period required by law.

4. Exclusions and their limits
This limited warranty does not cover ordinary cosmetic wear or consumable wear without a defect; damage caused by accidents, abuse, commercial use, exposure to unsuitable moisture or heat, use contrary to supplied instructions, improper storage, or failure to carry out reasonable maintenance where that cause produces the problem. Breakage of mirror glass caused solely by accidental impact after delivery is not a manufacturing defect. Transit damage, a defective glass component or a product supplied incorrectly will be reviewed separately and is not excluded merely because glass is involved. Damage caused by a particular modification or repair may be excluded only to the extent that it caused the claimed problem. Use of independent service or a third-party part does not by itself void this warranty. We do not require purchase of a paid maintenance service to keep coverage.

5. How to request service
Email support@iverzanegoods.com with your order reference, product name or SKU, delivery date if known and the problem. Include photos only if safely obtainable. Stop using damaged glass or sharp broken parts; never recreate a hazard for evidence. We acknowledge messages within 3 business days and explain the next assessment steps. Return the item only after suitable instructions. Empty and dry containers, protect glass, and pack all relevant pieces securely. If safe return is inappropriate, we explain an alternative resolution. We explain any rejection and review further evidence.

6. Relationship to returns and legal rights
This manufacturing-defect warranty is separate from the 30-day voluntary change-of-mind return policy. A covered defect after day 30 may still qualify during the one-year warranty period. Opening packaging, reasonable inspection, proper use does not by itself cancel defect coverage. The used personal-contact exclusion applies only to voluntary non-quality returns. We do not disclaim implied warranties or limit mandatory remedies through this document. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No exclusion here overrides a right that cannot lawfully be excluded. Nothing requires you to complete our support process before exercising an available statutory remedy.